The impact of the Covid-19 pandemic on independent businesses like ours has been undeniable. We're having to change how we do business pretty much every day and we want to make sure you are up to date. We're navigating these changes as best we can, in the meantime, we're so grateful for your patience and continued support, thank you! 

Practically speaking: 

  • We ask that customers sanitise their hands on entering the premises and wear a mask where possible unless you are sitting down to eat. 

  • We will be providing table service. On arrival please find a table, and we will come to take your order.  

  • we ask that customers adhere to social distancing measures. 

  • We ask that anyone who has symptoms of Covid-19 or contact with those with symptoms stays home. 

  • We will be taking personal details of diners on behalf of government Track & Trace. 

  • There is no need to book a table during this time and we'll be working on a first-come-first-served basis. 

Washing liquid.jpg


Our laundrette is open again! You are very welcome to come and use our machines self-service or drop off loads for a service wash. 

We are winding down the doorstep collection and delivery service we offered during the lockdown, to enable us to focus on re-opening the store in Stokes Croft. 

We have taken measures to keep our staff and customers safe and would encourage you to bring you laundry to us in the cafe-laundrette.


We are now back open 10-5 pm Monday-Saturday  

That being said, we are continuing to support a number of customers with regular laundry collections, so please do email us if you would be interested in a regular collection and/or you cannot for any reason bring your laundry into the cafe, as we would like to assist with this where we can 



In a recent BBC news report, we learned of 80 families in one Bristol tower-block using five washing machines in one small shared laundry room. For many Bristol families washing facilities are completely inadequate or unsafe.

During these uncertain times, we are doing our best to support our local community and the city of Bristol as a whole. The government has deemed laundry an essential service, and we couldn’t agree more. We are desperate to reach and provide for the most vulnerable in our community.

 Many rough sleepers were given accommodation in empty hostels and hotels during the pandemic, but on the whole, this didn't include laundry facilities.  We have been providing regular collections, free of charge to those for whom having clean laundry remains a luxury. 

Thank you for your generous donations. They are making a world of difference! Please be in touch if you know someone who might benefit from this provision. 


Spread the love, not the virus.




We have been truly blown away by all the love and support that you have shown over the last few months! Thank You! 

The realities of this pandemic on small business are frightening. 

Government interventions have been a buoy whilst At The Well has been closed but by no means secure our future. 

The best way to support us is to come by for coffee and a cake or a stack of pancakes and bring your laundry and tell your friends to do the same. 

We understand that some people are choosing to remain at home or shielding. If you are unable to visit us please recommend us to your friends and/ or write us a review so that other people can discover us. 

Much love to all you lovely people out there. Stay well x