Our laundrette is now open again! You are very welcome to come and use our machines self-service or drop off loads for a service wash.
We are winding down the doorstep collection and delivery service we offered during the lockdown, to enable us to focus on re-opening the store in Stokes Croft.
We have taken measures to keep our staff and customers safe and would encourage you to bring you laundry to us in the cafe-laundrette. We are now back open 10-7 pm Monday-Thursday and 10-5 pm (Fri, Saturday and Sunday). Our washers and dryers are available for self-service laundry, or we offer a host of service washing options to suit your needs.
That being said, we are continuing to support a number of customers with regular laundry collections, so please do email us if you would be interested in a regular collection and/or you cannot for any reason bring your laundry into the cafe, as we would like to assist with this where we can
In a recent BBC news report, we learned of 80 families in one Bristol tower-block using five washing machines in one small shared laundry room. For many Bristol families washing facilities are completely inadequate or unsafe.
During these uncertain times, we are doing our best to support our local community and the city of Bristol as a whole. The government has deemed laundry an essential service, and we couldn’t agree more. We are desperate to reach and provide for the most vulnerable in our community.
Many homeless people were given accommodation in empty hostels and hotels during the pandemic, but on the whole, this didn't include laundry facilities. We have been providing regular collections, free of charge to those for whom having clean laundry remains a luxury.
Thank you for your generous donations. They are making a world of difference! Please be in touch if you know someone who might benefit from this provision.
Spread the love, not the virus.
A SAFE SPACE
During this time, we, like every small hospitality business, have had to make changes to ensure that our staff and customers are working in a safe space.
Our cafe is small and our kitchen is absolutely tiny. We have therefore made the decision to stop the provision of cooked food until further notice.
We have installed perspex screens on both counters.
We have removed many of the tables and chairs and will be providing drinks and cakes for takeaway.
We will be making the most of our forecourt and may serve drinks, cakes and cold food from the front of the shop on sunny days.
We have a hand sanitisation unit inside the shop and will ask every customer to use it on entering the cafe.
We ask that anyone with symptoms of cold/flu does or recent contact with someone with symptoms avoids using our facilities.
We will only be accepting card payments and encourage contactless payment where possible.
We have been truly blown away by all the love and support that you have shown over the last few months. So thank you.
The realities of this pandemic on small business are frightening.
Government interventions have been a buoy whilst At The Well has been closed but by no means secures our future.
The best way to support us is to come by for coffee and a cake or bring your laundry and tell your friends to do the same.
We understand that some people are choosing to remain at home or shielding. If you are unable to visit us please recommend us to your friends and/ or write us a review so that other people can discover us.
Much love to all you lovely people out there. Stay well.